Refund policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To start a return, you can contact us at info@saeedjewellery.com. Please note that returns will need to be sent to the following address: Saeed Jewelry Store ,  st. Othman Ben Affan , Sahab ,11511 Amman , Jordan

You can always contact us for any return question at info@saeedjewellery.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Refunds will be done only through the Original Mode of Payment.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at info@saeedjewellery.com.